Help/Getting started

Members and wallet passes

View WalletPush members, add people, filter segments, and send a pass push from the Members screen.

Open Members (/business/members).

Each row is a person who enrolled (or was imported) into a program. Their Apple Wallet / Google Wallet pass is a separate record tied to that member.

What you can do

  • Search and filter members (program, activity, segments).
  • Add a member manually when you are not using a public landing page.
  • Open a member to edit profile fields that also appear on the pass (name, points, etc.).
  • Send a push to a segment from this screen when you need a list-based send.

How people usually join

  1. They open your landing page or scan a QR.
  2. They submit the form and add the pass to Apple Wallet or Google Wallet.
  3. WalletPush creates the member + pass. Welcome automations can fire immediately.

Bulk import

Use Bulk Import (/business/bulk-import) for a CSV of existing customers. After import, send a distribution / enroll link so they actually add the pass — a spreadsheet row is not a pass on a phone.

Do not

  • Do not treat the members table as what the phone displays. The phone shows the last values that were pushed to the pass.
  • Do not put secrets in member notes that you also print on the pass.